HOSPITALITY E-COMMERCE

& REVENUE MANAGEMENT CONFERENCE

30. & 31. 1. 2018 in PRAGUE, Czech Republic

The dotcomhotel event is always thought-provoking and unique and covers relevant topics in digital marketing and revenue strategy.

It is a MUST-ATTEND event!

2016 HIGHLIGHTS

WELCOME TO DOTCOMHOTEL

Welcome to the dotcomhotel Hospitality E-Commerce & Revenue Management Conference 2018Our purpose is to provide unique opportunities that give you key insights into latest digital news, technology and revenue. 

Join over 100 industry colleagues and peers to discuss on the only GDPR but as well as "before, during and after stay" strategies and tactics. Our goal > happy customers | returning guests | higher revenue | better financial results. Together can reshape the future of your hospitality business.

WHO WILL ATTEND? 

Hotel Manager, E-Commerce and Digital Marketing Managers, Hotel Owners, Sales and Marketing Managers, Reservation and Revenue Managers and passionate hospitality professionals. 

YOUR BELOVED HOSTS

Radka Telyckova
Radka Telyckova
Tomasz Janczak
Tomasz Janczak

SELECTED 2018 SPEAKERS 

Marcin Dragan
Marcin Dragan
CEO

Profitroom

Rosa Montero
Rosa Montero
Chief Commercial Officer

wanup

Erik Tengen
Erik Tengen
Cofounder and CEO

Oaky

Otakar John
Otakar John
General Manager

K+K Hotels

Clément Dénarié
Clément Dénarié
Sales Manager

Oaky

Judit Stelkovics
Judit Stelkovics
Director of Hospitality Business

handy

Daniel Doppler
Daniel Doppler
CEO

Colossal Factory

Jan Baca
Jan Baca
Data Protection Specialist (GDPR Team)

PriceWaterhouseCoopers

Waldemar Antonowicz
Waldemar Antonowicz
R&D Director

Profitroom

Matthijs Welle
Matthijs Welle
CEO

MEWS

Anna Lebedeva
Anna Lebedeva
Sales Manager

handy

Jens Munch
Jens Munch
CEO

Pace

Simona Svobodová
Simona Svobodová
Co-founder

ChineseAcademy.cz

Steven To
Steven To
Global Head of Sales

handy

Jiří Pos
Jiří Pos
Founder

ChineseAcademy.cz

AGENDA

dotcomhotel gives you an inspirational look into the future.

 

Guest Experience and its BEFORE, DURING & AFTER STAY strategies and tactics for 2018

For Hoteliers speaking Czech & Slovak only.

Never miss the after-party 

Conference is held in English

January 30, 2018

Vítejte

Více přímých rezervací

Marketing

Recenze na Google

YUMMIES GET TOGETHER

WORKSHOP DAY (CZECH language only)

12.30 - 12.55   Registrace účastníků 

13:00 - 14:30   Maximalizujte své tržby aneb 10 ověřených kroků k získání více přímých rezervacích. Radka Telyčková, Revenue Manager, Pomáháme hoteliérům. 

14.30 - 14.50   Jak oslovit hodnoty vašich hostů a u toho nezapomenout na vlastní příjmy? Anna Lebedeva, Sales Manager, handy

15.30 - 16:15   Co má větší váhu? Recenze na Tripadvisoru, Bookingu nebo na Google? Přichází novinka "My Review on Google" a už brzy na vašem Google profilu a v mapách. Radka Telyčková, TrustYou

19.00 - 22.00    Přidejte se k nám. Neformální "party" 

January 31, 2018

Registration

Keynote Opening & Panel Discussion

BLOCK THEME: Before the guest stay in the hotel

The winners and loosers of the battle for hotel guest

Lunch

BLOCK THEME: While Guest is on-site

How To Build a Hotel Brand Through Guest Experience Mapping

BLOCK THEME: After the guest check-out

Where loop comes in

Coffee Break

ROUND TABLES

Conference Wrap-up  & Closing

BUBBLE NETWORKING

CONFERENCE DAY (ENGLISH language only)

08.30 - 09:00   Registration - Welcome to the dotcomhotel Conference

9:00 - 10:10    Is New GDPR going to mess-up our Big Data Strategy? 

Introductory presentation will be delivered by Mr. Jan Baca, PriceWaterhouseCoopers Czech Republic

Panelists: 

  • Otakar John, General Manager, K+K Hotels Prague
  • Waldemar Antonowicz, R&D Director, Profitroom

 

10.10 - 10.30   How Technology Can Help Hoteliers To Understand Market Dynamics And CompetitionBrendan Gawlik, Business Development Director, Rate-Mate

10.30 - 10.50    Revenue Management in the time of Machine Learning: Jens Munch, CEO, PaceUp

10.50 - 11.10    One to one communication- the way to improve direct conversion: Daniel Doppler, CEO, Colossal Factory

11.10 - 11.25    Hotels vs OTA’s- can we still talk about fair business? Is blockchain the answer to the issue of intermediaries?: Jakub Vysoky, CTO, Winding Tree

11.25- 11.50    Questions & Answers SessionDaniel Zelling, CEO & Founder, opensmjle

11.50 - 12.10    Who can you meet at Round Tables. Join us in discussion. 

12.10 - 13.00    Yummy Lunch and Brain-Break is needed 🙂

13.00 - 13.15    Seamless operations - revolution in hotel management systems: Matthijs Welle, CEO, Mews Systems

13.15 - 13.30   Upselling - The way to Increase Customer Happiness, Retention and Revenue: Erik Tengen, CEO& Co-Founder, Oaky

13.30 - 13.45    Rise of the smart hotel: Steven To, Global Head of Sales, handy

13.45 - 14.20    Questions & Answers Session: moderator Daniel Zelling, CEO & Founder opensmjle

14.20 - 14.35    Can technology boost hotel guest loyalty?  Rosa Montero, CCO, Wanup

14.35 - 14.55    Easier technology integrations to improve guests‘ experience

14.55 - 15.10    The significance of CRM to the strategy of successful hotel business:  Waldemar Antonowicz, Business Development Director, Profitroom

15.10- 15.45    Questions & Answers SessionDaniel Zelling, CEO & Founder, opensmjle

15:45 - 16.15    GIVE ME A BREAK

16.15 - 16.45    Round Table Discussion 1

  • Digitalization and Customization'- why do we need them? Moderated by Judit Stelkovics, handy
  • Chinese travellers - changing trends. Moderated by Jiri Pos, Chinese Academy
  • Is PMS no longer the centre of the hotel technology universe? Moderated by Wilco de Weerd, Director Product Management, protel 

16.45 - 17.15    Round Table Discussion 2

  • Artificial intelligence in hospitalityModerated by Benjamin Devisme, Colossal Factory
  • Blockchain - how can it influence day to day hotel distribution? Moderated by Jakub Vysoky, Winding Tree

17.20 - 17.30    That's All Folks! 

17.30 - 18.30    Networking is King. Join us along with bubbles.

OUR SPONSORS, PARTNERS AND MEDIA PARTNERS

An amazing event full of awesome insights and passionate people. It is a fun too, not your average hospitality conference.