HOSPITALITY E-COMMERCE

& REVENUE MANAGEMENT CONFERENCE

30. & 31. 1. 2018 in PRAGUE, Czech Republic

The dotcomhotel event is always thought-provoking and unique and covers relevant topics in digital marketing and revenue strategy.

It is a MUST-ATTEND event!

2016 HIGHLIGHTS

WELCOME TO DOTCOMHOTEL

Welcome to the dotcomhotel Hospitality E-Commerce & Revenue Management Conference 2018Our purpose is to provide unique opportunities that give you key insights into latest digital news, technology and revenue. 

Join over 100 industry colleagues and peers to discuss on the only GDPR but as well as "before, during and after stay" strategies and tactics. Our goal > happy customers | returning guests | higher revenue | better financial results. Together can reshape the future of your hospitality business.

WHO WILL ATTEND? 

Hotel Manager, E-Commerce and Digital Marketing Managers, Hotel Owners, Sales and Marketing Managers, Reservation and Revenue Managers and passionate hospitality professionals. 

SELECTED 2018 SPEAKERS 

Tomasz Janczak
Tomasz Janczak
Moderator

dotcomhotel

Marcin Dragan
Marcin Dragan
CEO

Profitroom

Erik Tengen
Erik Tengen
Cofounder and CEO

Oaky

Otakar John
Otakar John
General Manager

K+K Hotels

Clément Dénarié
Clément Dénarié
Sales Manager

Oaky

Radka Telyčková
Radka Telyčková
Revenue Manager

dotcomhotel

Daniel Doppler
Daniel Doppler
CEO

Colossal Factory

Jan Baca
Jan Baca
Data Protection Specialist (GDPR Team)

PriceWaterhouseCoopers

Waldemar Antonowicz
Waldemar Antonowicz
R&D Director

Profitroom

Matthijs Welle
Matthijs Welle
CEO

MEWS

Anna Lebedova
Anna Lebedova
Sales Manager

handy

Jens Munch
Jens Munch
CEO

Pace

AGENDA

dotcomhotel gives you an inspirational look into the future.

 

Guest Experience and its BEFORE, DURING & AFTER STAY strategies and tactics for 2018

For Hoteliers speaking Czech & Slovak only.

Conference is held in English

Never miss the after-party 

January 30, 2018

Vítejte

Více přímých rezervací

Automatický marketing

Recenze na Google

WORKSHOP DAY (CZECH language only)

12.30 - 12.55   Registrace účastníků 

13:00 - 14:30   Maximalizujte své tržby aneb 10 ověřených kroků k získání více přímých rezervacích.

14.50 - 15.30   Případová studie GuestConnect > Získejte při telefonické poptávce email klienta, zašlete mu online nabídku a pak nechte systém pracovat za vás.

15.30 - 16:15   Co má větší váhu? Recenze na Tripadvisoru, Bookingu nebo na Google? Přichází novinka "My Review on Google" a už brzy na vašem Google profilu a v mapách. 

January 31, 2018

Registration

Keynote Opening & Panel Discussion

BLOCK THEME: Before the guest stay in the hotel

The winners and loosers of the battle for hotel guest

Lunch

BLOCK THEME: While Guest is on-site

How To Build a Hotel Brand Through Guest Experience Mapping

BLOCK THEME: After the guest check-out

Where loop comes in

Coffee Break

ROUND TABLES

Conference Wrap-up  & Closing

BUBBLE NETWORKING

CONFERENCE DAY (ENGLISH language only)

08.30 - 09:00   Registration - Welcome to the dotcomhotel Conference

9:00 - 10:10    Is New GDPR going to mess-up our Big Data Strategy? 

Introductory presentation will be delivered by Mr. Jan Baca, PriceWaterhouseCoopers Czech Republic

Panelists: 

  • Otakar John, General Manager, K+K Hotels Prague
  • Waldemar Antonowicz, R&D Director, Profitroom
  • Margaret Ady, Head of Marketing, SnapShot

10.10 - 10.30   How Technology Can Help Hoteliers To Understand Market Dynamics And CompetitionBrendan Gawlik, Business Development Director, Rate-Mate

10.30 - 10.50    Revenue Management in the time of Machine Learning: Wolfgang Depauli, Business Development Director, PaceUp

10.50 - 11.10    One to one communication- the way to improve direct conversion: Benjamin Devisme, VP Sales, Colossal Factory

11.10 - 11.25    Hotels vs OTA’s- can we still talk about fair business? Is blockchain the answer to the issue of intermediaries?: Jakub Vysoky, CTO, Winding Tree

11.25- 11.50    Questions & Answers Session

11.50 - 12.10    Who can you meet at Round Tables. Join us in discussion. 

12.10 - 13.00    Yummy Lunch and Brain-Break is needed 🙂

13.00 - 13.15    Seamless operations - revolution in hotel management systems: Matthijs Welle, CEO, Mews Systems

13.15 - 13.30   Upselling - The way to Increase Customer Happiness, Retention and Revenue: Erik Tengen, CEO& Co-Founder, Oaky

13.30 - 13.45    Rise of the smart hotel: Judit Stelkovics, Head of Hospitality CEE, handy

13.45 - 14.00    Personalisation - 4 Ways a Hotel can Get the Most out of it: Wojciech Słowik, CEO

14.00 - 14.20    Questions & Answers Session

14.20 - 14.35    Can technology boost hotel guest loyalty? 

14.35 - 14.55    Streamlining hotel housekeeping with mobile apps

14.55 - 15.10    The significance of CRM to the strategy of successful hotel business:  Waldemar Antonowicz, Business Development Director, Profitroom

15.10 - 15.25    The guest has left. He knows your hotel, you know his preferences, and…? Hedvika Truncinkova, protel Česká republika

15.25 - 15.45    Questions & Answers Session

16.00 - 16.15    GIVE ME A BREAK

16.15 - 16.45    Round Table Discussion 1

  • TBA - Judit Stelkovic, handy
  • Chinese travellers- changing trends, moderated by Jiri Pos, Chinese Academy

16.45 - 17.15    Round Table Discussion 2

  • Artificial intelligence in hospitality, moderated by Benjamin Devisme, Collosal Factory
  • Blockchain - how can it influence day to day hotel distribution? Moderated by Jakub Vysoky, Winding Tree
  • TBA - protel/ septim

17.20 - 17.30    That's All Folks! 

17.30 - 19.30    Networking is King. Join us along with bubbles.

OUR SPONSORS, PARTNERS AND MEDIA PARTNERS

An amazing event full of awesome insights and passionate people. It is a fun too, not your average hospitality conference.